Technical Support
1SYNC offers a variety of support tools to help you successfully implement 1SYNC Data Pool Services.
1SYNC Customer Website
The 1SYNC Customer Website is the source for documentation and information to successfully implement data synchronization. It includes detailed steps to implementation plus training materials and user documentation. A User Name and Password are required to access this customer-only website.
1SYNC Customer Support (Technical Help Desk)
As a customer of the 1SYNC Data Pool, you have access to the industry’s most experienced technical support team 24 hours per day, 7 days per week. You can submit your requests using an online tool or call the 1SYNC Customer Support Center directly.
TESTregistry™
Customers have unlimited access to a test environment for the 1SYNC Data Pool. We recommend that you test your data before publishing it. The 1SYNC TESTregistry is a benefit of subscription. Access to TESTregistry is given to customers who have begun their product registration by contacting 1SYNC Customer Support.